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FAQ

  • Zeyi fails to download

    Insufficient space on device, lack of memory, internet connectivity, download settings are among the most common reasons for failed downloads. Zeyi does not require more space than other popular apps, you can try freeing up some memory, closing some unused running apps, wiping up some of your old cache, or just make sure that your phone has a live internet connection and try again. If you have restricted data downloads on your phone, then you can download it next time you have WiFi coverage.

     

  • Can I download and use the same Zeyi account in multiple devices?

    A Zeyi account can be used from several different devices, but it’s not possible to make concurrent calls from different phones/devices with the same account.

  • Is the Zeyi app available globally?

    Zeyi can be used globally, but some of its features may be different depending on the country where you are based.

  • Where can I download the Zeyi App?

    Zeyi is available from Google Play and the App Store for Zeyi Android (4.0 and above) and iOS (6.1 and above) devices.

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