FAQ

My SMS has not been delivered
- Ensure the recipient number is correct and in international format
- Ensure you are connected to the internet
How much does it cost to send a Zeyi SMS?

With Zeyi you can send an SMS to any phone, anywhere in the world for just 3.9p/5c
Why should I send an SMS from Zeyi?

Zeyi SMS are cheaper than regular SMS, especially for international texts. You can send Zeyi SMS to any type of phone, anywhere in the world. You can also send and receive SMS from your additional Zeyi numbers.
What types of message can I send for free?

You can send text and photo messages free to other Zeyi users.
Who can I message for free?

You can send free messages to any other Zeyi user. Your free Contacts are clearly displayed in your app. You can invite your contacts to Zeyi from the app.
I cannot send any messages
There are a variety of reasons you may not be able to send a Zeyi message:
- Are you connected to the internet? Zeyi requires an internet connection. Please ensure your device is connected via Wi-Fi or mobile data
- You have no free contacts – invite your contacts to Zeyi so you can message them for free
- You have no credit – SMS to non- Zeyi users are chargeable so you need to buy Zeyi credit. You can buy credit in the app or on our website